Effective Date: 30 Dec 2026

Welcome to NATKIE Official Store. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our electric dirt bikes, accessories, and related products (collectively referred to as “Products”).

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Online Store Terms

1.1 Eligibility

You must be at least 18 years old to use this website or purchase our Products. If you are under 18, you may only use this website under the supervision of a parent or legal guardian.

1.2 Account Information

By placing an order, you represent and warrant that all information provided is accurate, complete, and current.

2. Product Availability

2.1

All Products are subject to availability. NATKIE reserves the right to limit product quantities or discontinue products at any time without prior notice.

2.2

We may modify product specifications, colors, pricing, or features without notice.

3. Pricing

3.1

All prices displayed on our website are subject to change without notice.

3.2

Prices do not include applicable taxes, shipping fees, duties, or other charges unless otherwise stated at checkout.

4. Payment Terms

4.1

We accept payment methods listed on our website at checkout.

4.2

By submitting payment information, you authorize NATKIE to charge the provided payment method for the total order amount, including taxes and shipping fees where applicable.

5. Shipping & Delivery

5.1

Shipping and delivery estimates are provided for convenience only and are not guaranteed.

5.2

NATKIE is not responsible for delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.

5.3

Ownership and risk of loss transfer to the customer upon delivery of the Product.

6. Returns & Refunds

6.1

Returns may be accepted within the return period stated in our Return Policy. Returned products must remain in original condition and packaging.

6.2

Restocking, inspection, repackaging, and return shipping fees may be deducted from refunds where applicable.

6.3

Additional fees may apply if returned items are damaged, used, incomplete, or improperly packaged.

6.4

Approved refunds will be issued to the original payment method within a reasonable processing timeframe.

7. Warranty Policy

7.1

NATKIE products include a limited warranty covering manufacturing defects under normal use conditions.

7.2

The warranty does not cover:

• Accidents
• Misuse
• Improper maintenance
• Unauthorized modifications or repairs
• Normal wear and tear

Please refer to our Warranty Policy for detailed coverage information.

8. User Responsibility

8.1

Customers are responsible for complying with all local laws, regulations, and age requirements related to electric dirt bikes and off-road riding.

8.2

Users should always wear proper safety equipment, including helmets and protective gear.

8.3

NATKIE electric dirt bikes are intended primarily for off-road use unless otherwise specified.

9. Liability Disclaimer

9.1

Riding electric dirt bikes involves inherent risks, including the possibility of serious injury or death.

9.2

Users should carefully read all safety instructions, manuals, and warnings before operating any NATKIE product.

9.3

NATKIE shall not be held liable for injuries, accidents, damages, or losses resulting from the use or misuse of our Products.

10. Intellectual Property

All website content, including but not limited to:

• text
• graphics
• logos
• images
• videos
• product designs

is the property of NATKIE and protected under applicable intellectual property laws.

Unauthorized use or reproduction is prohibited.

11. Indemnification

You agree to indemnify and hold harmless NATKIE, its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from:

• your use of the Products
• violation of these Terms
• misuse of the website or Products

12. Modifications to Terms

NATKIE reserves the right to update or modify these Terms at any time without prior notice.

Updated versions will become effective immediately upon posting on this website.

13. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

NATKIE Official Store

Email:
service@natkie.com

Phone:
+1 ‪(213) 640-7110‬